Privacy Policy

Iron Hull Strength & Conditioning (“Iron Hull SC”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us online or in person.

1. Information We Collect

We may collect personal information when you enquire about our services, become a member, participate in training sessions, or use our website. This information may include:

- Full name

- Email address

- Phone number

- Date of birth

- Emergency contact details

- Health, fitness, and injury-related information relevant to training

- Payment and billing information

Any additional information you voluntarily provide through forms, consultations, or communications

2. How We Use Your Information

We collect and use your personal information to:

Provide coaching, training, and fitness services

Create and manage individualised training programs and nutrition plans

Communicate with you regarding memberships, sessions, schedules, and services

Process payments and manage accounts

Improve our coaching, facilities, and member experience

Send marketing, promotional, or educational content (you may opt out at any time)

Meet legal, regulatory, and safety obligations

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only where necessary, including:

Payment processors

Member management and booking software providers

Coaches and staff for service delivery

Professional advisors (e.g. accountants, legal advisors)

Regulatory authorities where required by law

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for operational support (such as customer service or software systems) is permitted. Text messaging opt-in data and consent will not be shared with any third parties.

4. Health Information

Any health-related information you provide is collected solely for the purpose of delivering safe and effective training services. This information is treated as sensitive data and is handled with a higher level of confidentiality and security.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes physical, electronic, and administrative safeguards. While no system can guarantee complete security, we strive to protect your information to industry standards.

6. Your Rights

You have the right to:

Access the personal information we hold about you

Request corrections to inaccurate or outdated information

Request deletion of your personal information where appropriate

Opt out of marketing or promotional communications at any time

To exercise these rights, please contact us using the details below.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law, insurance, or regulatory obligations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the effective date will be updated. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Iron Hull Strength & Conditioning
Email: [email protected]
Phone: +61 455 924 563

By engaging with Iron Hull Strength & Conditioning, submitting your information, or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described.